Your Customer Service Wins Are Just Steps From The Action
We’re taking over the Third Street Tap Room across the street from Moscone South to give you a place to refuel, recharge, and take your customer service team to the next level. Grab a cup of coffee on us, food, beer, and connect with us all week long!
Take a look at what’s on the agenda!
What to expect:
- Access November 19-22
- Exclusive Service Happier Hour November 21st (limited spots available)
- Free food and drinks
- Premium VIP swag bags to all pre-registrants
- Demos and Service Experience tours
Win the Smartest Tech On Your Wrist!
Unlock your service potential and win! Pre-book a demo with us and get a VIP swag bag from Internet Creations and be entered to win the new Apple Watch Series 5.
Dramatically Improve the Service Experience when Moving to Lightning
November 20
2:30PM – 3:10PM
Speaker:
Howard Yermish
Where:
Moscone West
In this session, we will review the impact of responsiveness, utilization, personalization, and feedback, four pillars to delivering exceptional service. Review crucial service touchpoints and explore tactical options to update your Service Console to Lightning.
Our CX Suite Partner
Coveo uses AI and intelligent search technologies to personalize millions of digital experiences for customers, partners, dealers, and employees. Visit them at the CX Suite all week for ways to deliver an effortless experience to customers.
Level Up with Internet Creations
Fuel Up
ALL WEEK LONG
Don’t wait in line for that cup of Joe. Stop by and let us mobile order that coffee for you while you consult with our Service experts. Your first coffee’s on us.
Drink Up
NOVEMBER 21st
Exclusive Service Happier Hour. Celebrate with the team at Internet Creations for an exclusive happy hour on Thursday, November 21st and enjoy food & drinks, and share all you’ve learned at Dreamforce with friends, new and old. Space is limited so be sure to save your spot.
Demo Up
ALL WEEK LONG
Ready to Transform your Customer Experience? Assess where your org measures up, challenge our Demo Master to a case race, and put our Service Cloud experts to the test. See our agenda for more info.
Meet our Dream Team!
CHAD MEYER
Founder, CEO, & Technical Expert
Champion of consumer rights and service excellence.
GEORGE GUHR
Head of Sales & Solutions Advisor
Lightning Champion. Dad of 2 and master orator.
STEPHEN WOOD
Solutions Advisor
NY Giants fan and Sales wiz. Ask him about his dad jokes.
DAN REMUSZKA
Service Specialist
Aficionado of RSVLTS shirts. Cooler than the other side of the pillow.
RACHEL GARTON
Service Specialist
Lover of traveling and learning. Salesforce consultant by day, doctoral student by night. Drinks too much coffee.
SEAN LEWIS
Demo Master
Customer Support Specialist and Demo Monster. Do you like IPA, BBQ, and merging Cases in Salesforce? Go talk to him.
ADRIENNE LIEBERMAN
Service Specialist & Fixer
Lover of all things marketing, technology, and theater. Enjoys cooking and food blogging about it.
STEPHANIE RAMOS
Event Lead
Friend of dogs, tacos, and wellness. Likes talking about music, indoor cycling, and Fall TV.
See You in San Francisco
We can’t wait to connect with you this year. That’s why we’re a hop, skip, and a jump away from all the action. Join us for food, drinks, and the customer service suite life.
